I personally was an apprentice plumber for neighborhood plumbing and heating out of Minnesota. I was taught their tactics and their selling points. I was only employed for around two weeks, but it was enough for me to throw the white flag in.
I would compare neighborhood plumbing and heating out of Minnesota to a company that sells vacuums. For every little nit picky thing is some charge that you’re not aware of. Yes plumbing is a specialty art but it’s not a reason to charge up the rear end for a service.
First off, it’s $150 for neighborhood to show up to your doorstep. Yes most plumbers charge this fee but it’s not always this high. Depending on the location some plumbers are different than others.
Once the plumber or h
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eating specialist walks in your door, they have to put socks over your tennis shoes to walk on your carpet.
That’s nice and all, but when I work I don’t want to put socks on my tennis shoes every time I walk in and out of your house. I will put down a sheet over your carpet and solve that issue.
Once they come in your house and figure out the problem, we were taught that you had to sit down at a table to discuss the price. Why do we have to sit down at a table?? I could not get this through my head to save my life. I thought maybe this would be something I could personally bypass but I was rudely mistaken.
And once you are told the price, that’s when you’re going to swallow your own stomach. I have flat fees for everything. To touch the toilet it’s going to be a minimum of $200. I understand plumbing is somewhat custom work, but it doesn’t always have to cost is much as they charge. And there’s times when little jobs should have a base charge.
What ever happened to the local plumber working out some personal deals with his customers? Why does everything have to be a sales pitch with no personal touch. We were also taught to pick out something in the house and comment on.
For employees to be taught this type of stuff to try to sucker in customers is always cool…
Within two weeks I could not take it anymore. I started to have an attitude and they let me go. I’ve been thankful for every minute I haven’t had work for that company. Now I feel a need to share some of the info on it. I’m sure people will disagree with me, but this is my opinion and my freedom of speech.
